Our technical support engineers will read your post and get back to you shortly. Our tech support team works with customers to get their products up and running. They also authorize replacements and refunds if needed.
Here are some tips to help you place your support post!
- Tell us what product you are asking about.
- Can grab the entire product page URL and add that to forum post.
- ex: "I'm using one of these: https://www.adafruit.com/product/3333"
- Can also just mention the product ID (PID), which should be part of the product page URL.
- ex: "I'm using PID 3333"
- You can add photos by using the Attachments tab near the bottom of the page.
- Please post in-focus, detailed pictures of the front and back of the parts/boards, as well as any connections to the board so that we can help troubleshoot.
- There's a limit of 3 photos per post and a size limit of 1MB per image file.
- If your photos are too big, resize them to about 800px x 600px, using Photoshop, gimp, etc.
- There are also online tools that can also be used for resizing:
- Can click the toolbar icon or type in the [code][/code] tags manually.
- Use this to share code listings as well as error messages.
- For very long code listings, either:
- add code as a file attachment
- add link to externally hosted code listing (Github gist, pastebin, etc.)
- If you are following an Adafruit Learning System guide, please post a link to the page you're having difficulty with, as well as listing the specific Step on the page that has you stumped.
Page last edited January 14, 2025
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