It's easy to get assistance with your Adafruit purchases on the Adafruit Customer Support Forums!
Adafruit Industries offers support for customers in a variety of ways. In order to meet customers' needs efficiently and respond quickly, we have separated technical support from customer support.
100% of Adafruit technical support is provided by our dedicated team of engineers and staff in the public Adafruit customer forums. We monitor each Forum to answer your questions immediately, and our community of experts may also chime in to offer additional tips, tricks and how-tos.
Are you ready? Let's go!
Click here to visit the Adafruit customer support forums.
- We have created Forums (Categories) and Subforums (Subcategories) for our major topics and products. Please take a moment to scan through the list to make sure you are posting your question in the best place.
- One helpful tip: search for the question you'd like to ask in the search box next to "ADAFRUIT CUSTOMER SUPPORT FORUMS", to see which Forum or Subforum pops up the most frequently. (Adafruit staff and engineers will review your post wherever you place it.)
For best response time, please do not piggyback on an existing topic!
Please create a new post in the forums instead of attaching it to a similar issue. This notifies our technical support engineers to respond to your specific tech issue.If you do see other threads with similar questions or issues, referring to them can help and is greatly appreciated!
- In your message, tell us what product you need assistance with. (A link to the catalog page or Learn System guide is super helpful.)
If it is a problem with a kit, describe precisely the problem you are having -- specific the parts, stage of assembly, and/or how you tested the completed project.
Post clear photographs of the front and back of the parts/boards, as well as any connections that we can help you troubleshoot. Sometimes a photo is worth 1000 words and will help our experienced engineers spot any issues instantly!
"Tips to Help You Place your Support Post"