My data isn't displaying, is Adafruit IO's {service/MQTT/API} down?

Possibly - you can check IO status on the Adafruit Status page

I have a problem with billing and Adafruit IO+

Visit and click "Contact Adafruit IO Support"

There is an issue with Adafruit IO. Something is broken!

Visit and click "Contact Adafruit IO Support"

There is an issue with WipperSnapper. Something is broken!

First, check if the issue you're having already exists on the GitHub repository for Adafruit IO WipperSnapper by visiting the "Issues" page.

If it does not exist, please file a new bug report on the GitHub repository for Adafruit IO WipperSnapper.

Is my data being sent properly? Am I sending too much data?

There's a monitor page built-into Adafruit IO which provides a live view of incoming data and error messages. Keep this page open while you send data to your Adafruit IO devices to monitor data and errors. 

Can I build my own Client Library for Adafruit IO?

Absolutely - the same API that drives our user interface is available to you. We provide documentation so you can build a library in your favorite language to talk to IO

What about the data that my project generates? Where does it go? What happens to it? Are you going to sell it?

The data your store with IO is yours to manage and control. You can download it all anytime and we will never sell or give it away to another company. We feel strongly enough about this that we put it in our IoT Bill of Rights.

I don't see my question listed.

If you have any questions or issues with Adafruit IO, post up in the Adafruit IO Forums or chat with Adafruit staff and community members in real-time on the adafruit-io channel on the Adafruit Discord server.

This guide was first published on Apr 30, 2019. It was last updated on Jun 10, 2024.

This page (Adafruit IO FAQ ) was last updated on Mar 08, 2024.

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