Troubleshooting

From time to time, you will run into issues when working with CircuitPython. Here are a few things you may encounter and how to resolve them.

CPLAYBOOT, TRINKETBOOT, FEATHERBOOT, or GEMMABOOT Drive Not Present

You may have a different board.

Only Adafruit Express boards and the Trinket M0 and Gemma M0 boards ship with the UF2 bootloader installed. Feather M0 Basic, Feather M0 Adalogger, and similar boards use a regular Arduino-compatible bootloader, which does not show a boardnameBOOT drive.

MakeCode

If you are running a MakeCode program on Circuit Playground Express, press the reset button just once to get the CPLAYBOOT drive to show up. Pressing it twice will not work.

Windows 10

Did you install the Adafruit Windows Drivers package by mistake? You don't need to install this package on Windows 10 for most Adafruit boards. The old version (v1.5) can interfere with recognizing your device. Go to Settings -> Apps and uninstall all the "Adafruit" driver programs.

Windows 7

The latest version of the Adafruit Windows Drivers (version 2.0.0.0 or later) will fix the missing boardnameBOOT drive problem on Windows 7. To resolve this, first uninstall the old versions of the drivers:

  • Unplug any boards. In Uninstall or Change a Program (Control Panel->Programs->Uninstall a program), uninstall everything named "Windows Driver Package - Adafruit Industries LLC ...".
  • Now install the new 2.0.0.0 (or higher) Adafruit Windows Drivers Package:
  • When running the installer, you'll be shown a list of drivers to choose from. You can check and uncheck the boxes to choose which drivers to install.

You should now be done! Test by unplugging and replugging the board. You should see the CIRCUITPY drive, and when you double-click the reset button (single click on Circuit Playground Express running MakeCode), you should see the appropriate boardnameBOOT drive.

Let us know in the Adafruit support forums or on the Adafruit Discord if this does not work for you!

CircuitPython RGB Status Light

The Feather M0 Express, Metro M0 Express, Gemma M0, and Trinket M0 all have a single NeoPixel or DotStar RGB LED on the board that indicates the status of CircuitPython. Here's what the colors and blinking mean:

  • steady GREEN: code.py (or code.txt, main.py, or main.txt) is running
  • pulsing GREEN: code.py (etc.) has finished or does not exist
  • YELLOW: Circuit Python is in safe mode: it crashed and restarted
  • WHITE: REPL is running
  • BLUE: Circuit Python is starting up

Colors with multiple flashes following indicate a Python exception and then indicate the line number of the error. The color of the first flash indicates the type of error:

  • GREEN: IndentationError
  • CYAN: SyntaxError
  • WHITE: NameError
  • ORANGE: OSError
  • PURPLE: ValueError
  • YELLOW: other error

These are followed by flashes indicating the line number, including place value. WHITE flashes are thousands' place, BLUE are hundreds' place, YELLOW are tens' place, and CYAN are one's place. So for example, an error on line 32 would flash YELLOW three times and then CYAN two times. Zeroes are indicated by an extra-long dark gap.

CIRCUITPY Drive Issues

You may find that you can no longer save files to your CIRCUITPY drive. You may find that your CIRCUITPY stops showing up in your file explorer, or shows up as NO_NAME. These are indicators that your filesystem has become corrupted.

This happens most often when the CIRCUITPY disk is not safely ejected before being reset by the button or being disconnected from USB. It can happen on Windows, Mac or Linux.

In this situation, the board must be completely erased and CircuitPython must be reloaded onto the board.

You WILL lose everything on the board when you complete the following steps. If possible, make a copy of your code before continuing.

For the Circuit Playground Express, Feather M0 Express, and Metro M0 Express:

       1.  Download the correct erase file:

       2.  Double-click the reset button on the board to bring up the boardnameBOOT drive.
       3.  Drag the erase .uf2 file to the boardnameBOOT drive.
       4.  The onboard NeoPixel will turn blue, indicating the erase has started.
       5.  After approximately 15 seconds, the NeoPixel will start flashing green.
       6.  Double-click the reset button on the board to bring up the boardnameBOOT drive.
       7.  Drag the appropriate latest release of CircuitPython .uf2 file to the boardnameBOOT drive.

It should reboot automatically and you should see CIRCUITPY in your file explorer again.

If the LED flashes red during step 5, it means the erase has failed. Repeat the steps starting with 2.

If you haven't already downloaded the latest release of CircuitPython for your board, you can find it here.

For the Gemma M0, Trinket M0, Feather M0: Basic (Proto) and Feather Adalogger:

       1.  Download the erase file:

       2.  Double-click the reset button on the board to bring up the boardnameBOOT drive.
       3.  Drag the erase .uf2 file to the boardnameBOOT drive.
       4.  The boot LED will start flashing again, and the boardnameBOOT drive will reappear.
       5.  Drag the appropriate latest release CircuitPython .uf2 file to the boardnameBOOT drive.

It should reboot automatically and you should see CIRCUITPY in your file explorer again.

If you haven't already downloaded the latest version of CircuitPython for your board, you can find it here.

Running Out of File Space on Non-Express Boards

The file system on the board is very tiny. (Smaller than an ancient floppy disk.) So, its likely you'll run out of space but don't panic! There are a couple ways to free up space.

The board ships with the Windows 7 serial driver too! Feel free to delete that if you don't need it or have already installed it. Its ~12KiB or so.

Delete something!

The simplest way of freeing up space is to delete files from the drive. Perhaps there are libraries in the lib folder that you aren't using anymore or test code that isn't in use.

Use tabs

One unique feature of Python is that the indentation of code matters. Usually the recommendation is to indent code with four spaces for every indent. In general, we recommend that too. However, one trick to storing more human-readable code is to use a single tab character for indentation. This approach uses 1/4 of the space for indentation and can be significant when we're counting bytes.

Mac OSX loves to add extra files.

Luckily you can disable some of the extra hidden files that Mac OSX adds by running a few commands to disable search indexing and create zero byte placeholders. Follow the steps below to maximize the amount of space available on OSX:

Prevent & Remove Mac OSX Hidden Files

First find the volume name for your board.  With the board plugged in run this command in a terminal to list all the volumes:

ls -l /Volumes

Look for a volume with a name like CIRCUITPY (the default for CircuitPython).  The full path to the volume is the /Volumes/CIRCUITPY path.

Now follow the steps from this question to run these terminal commands that stop hidden files from being created on the board:

mdutil -i off /Volumes/CIRCUITPY
cd /Volumes/CIRCUITPY
rm -rf .{,_.}{fseventsd,Spotlight-V*,Trashes}
mkdir .fseventsd
touch .fseventsd/no_log .metadata_never_index .Trashes
cd -

Replace /Volumes/CIRCUITPY in the commands above with the full path to your board's volume if it's different.  At this point all the hidden files should be cleared from the board and some hidden files will be prevented from being created.

However there are still some cases where hidden files will be created by Mac OSX.  In particular if you copy a file that was downloaded from the internet it will have special metadata that Mac OSX stores as a hidden file.  Luckily you can run a copy command from the terminal to copy files without this hidden metadata file.  See the steps below.

Copy Files on Mac OSX Without Creating Hidden Files

Once you've disabled and removed hidden files with the above commands on Mac OSX you need to be careful to copy files to the board with a special command that prevents future hidden files from being created.  Unfortunately you cannot use drag and drop copy in Finder because it will still create these hidden extended attribute files in some cases (for files downloaded from the internet, like Adafruit's modules).

To copy a file or folder use the -X option for the cp command in a terminal.  For example to copy a foo.mpy file to the board use a command like:

cp -X foo.mpy /Volumes/CIRCUITPY

Or to copy a folder and all of its child files/folders use a command like:

cp -rX folder_to_copy /Volumes/CIRCUITPY

Other Mac OSX Space-Saving Tips

If you'd like to see the amount of space used on the drive and manually delete hidden files here's how to do so.  First list the amount of space used on the CIRCUITPY drive with the df command:

Lets remove the ._ files first.

Whoa! We have 13Ki more than before! This space can now be used for libraries and code!

Last updated on 2017-12-13 at 10.57.55 PM Published on 2017-07-26 at 06.08.30 PM