User accounts on Adafruit will be implementing more security features to help keep your account secure. Like many sites, we’ll send email notifications for every new sign-in detected on your account. This additional layer of security is designed to keep you informed and in control, ensuring that your account is being accessed only by authorized individuals.

Why New Sign-In Notifications?

The introduction of email notifications for new sign-ins adds an extra layer of protection by keeping you in the loop about account access activities. This means that if there is ever an unexpected or unfamiliar sign-in attempt, you’ll receive an email alert promptly.

When a new sign-in is detected on your account, you will receive an automated email notification from Adafruit. This email will include details such as the date, time, and internet address (IP) location of the sign-in attempt. If it was indeed you logging in, you can simply disregard the email.

However, if you don’t recognize the sign-in, you’ll have the immediate opportunity to take action to secure your account.  We recommend keeping this setting for security and account safety. However, if you’d like to turn off security notification emails, you’ll have the option to do that after you’ve created your account.

To review and/or manage New Sign-in email notifications, please log in to your Adafruit account.

Select Account from the top right navigation bar and then click Account Settings. On the next screen, please click Security & Privacy.

You can also navigate directly using this URL: https://accounts.adafruit.com/users/security

Scroll down past your Two-factor Authentication and Account Verification settings to Notifications. There you can select to opt-in to get notified of new session activity or deselect to opt-out.

Below Notifications, you can also review your Account Sign-In History, which displays IP Address, Date, and Device data for each sign-in. 

If you receive a notification for a sign-in that wasn’t you, we recommend taking the following steps:

1. Change your password immediately via our secure password reset option.
2. Enable two-factor authentication (if you haven’t already) for an added layer of security.
3. Reach out to our community support team if you need any assistance or suspect any unauthorized activity [email protected] – adafruit.com/contact_us